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1. Who we are

Effective date: 10.1.2026

Rise & Impact (“Rise & Impact,” “we,” “us”) is a grassroots 501(c)(3) nonprofit serving youth, young adults, and families in Austin and San Antonio, Texas. EIN 39-3762514. Mailing address: admin@riseandimpact.org.

This policy explains what personal information we collect through riseandimpact.org, how we use it, and the choices you have. It covers this website only. Our mobile apps and the websites we link to have their own privacy policies.

2. Information we collect

Information you give us through our forms. Depending on the form, we may ask for:

• Contact details: name, email address, phone number, city, and organization or company.
• What you are reaching out about, and your message.
• For Academy inquiries: the parent or guardian’s details and the student’s first name and grade.
• For applications for help (such as sports scholarships, support for families affected by impaired driving, or help with an animal): details about your situation, such as the type of help needed, expenses, financial hardship, household income, incident or police reports, and veterinary estimates or records.
• Files you choose to upload, such as photos or supporting documents.

Please share only what a form asks for. [Confirm the list of live forms and which accept uploads.]

Donations. Donations are made through Givebutter, our donation platform. Givebutter and its payment processors collect your payment details; we never receive or store your full card or bank account number. Givebutter shares donor details with us, such as your name, email address, the amount and date of your gift, and any address or note you choose to add.

Information collected automatically. When you visit, our website and hosting provider record basic technical information, such as your IP address, browser and device type, the pages you view, and the date and time. Analytics tools also record how you use our pages, such as clicks and scrolling, using cookies (see Section 6).

3. How we use information

We use personal information to:

• Respond to your messages and requests.
• Review enrollment inquiries and applications for help, and follow up about them.
• Process and acknowledge donations, and keep the records required for tax and accounting.
• Coordinate volunteering, mentoring, sponsorships, and partnerships.
• Keep the website secure, block spam, and understand how the site is used so we can improve it.
• Meet our legal obligations.

We do not sell or rent your personal information, and we do not use it for advertising. We only add you to a mailing list or send updates if you ask us to. [Confirm whether you send newsletters or texts.]

4. Children and students

Our programs serve students from kindergarten through 12th grade, but this website is meant for parents, guardians, and adults. We collect information about a student from a parent or legal guardian, not from the student directly.

We do not knowingly collect personal information directly from children under 13. If you believe a child has sent us personal information, email admin@riseandimpact.org and we will delete it.

We only share a student’s name or photo publicly with a parent or guardian’s permission.

5. How we share information

We share personal information only in these cases:

• Our team. Authorized Rise & Impact staff and volunteers see it only when they need it to respond to you or run the program you asked about.
• Service providers that help us run the website and our work, under their own privacy and security terms: our website host; Elementor, which powers our website forms and delivers form notification emails to our team (it keeps a delivery log for 30 days); Google Workspace, our email; Givebutter, for donations; and Microsoft Clarity and Google Analytics, for website analytics.
• With your permission, for example to coordinate help with a veterinarian or another organization you have agreed we can contact. [Confirm whether you ever share applications with outside partners.]
• When required by law, or when needed to protect the safety of a person or an animal.

Givebutter. Your donation is processed under Givebutter’s Privacy Policy, which explains how Givebutter handles your payment information.

6. Cookies and analytics

Cookies are small files a website stores in your browser. We use them for a few things:

• Microsoft Clarity records how visitors use our pages, such as clicks, scrolling, and mouse movement, and turns this into heatmaps and session replays so we can see where the site is hard to use. Clarity is set to hide what you type into forms. It uses first- and third-party cookies; to learn how Microsoft uses and protects this data, see the Microsoft Privacy Statement.
• Google Analytics [if enabled] shows us how many people visit and which pages they view, along with device type and approximate location (city or region). You can opt out with the Google Analytics Opt-out Browser Add-on.
• Givebutter may set its own cookies when the donation form loads.
• Spam protection. Our forms use a hidden spam check (a honeypot field and a list of blocked words) that runs on our website. It does not send your information to anyone.

You can block or delete cookies in your browser settings. Some parts of the site, such as forms and the donation form, may not work without them. [Remove the Google Analytics line if it is not set up.]

7. How long we keep information and how we protect it

We keep form submissions and uploaded documents only as long as we need them to respond to you or decide on your request. We delete them within [12 months] after the request is closed, unless the law requires us to keep them longer. Donation records are kept as long as tax and accounting rules require.

We limit access to submissions to the people who need it, and our website uses encrypted (HTTPS) connections. No way of sending or storing information online is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

You can ask us to:

• Tell you what personal information we hold about you.
• Correct it.
• Delete it.
• Stop contacting you.

Email your request to admin@riseandimpact.org. We may need to confirm your identity first. Depending on where you live, the law may give you additional rights, and we will honor them.

9. Other websites and our apps

Our website links to other sites and services, including Givebutter, the App Store, Instagram, Facebook, and ZeroProofDrive.org. The Rise & Impact Academy and Zero Proof Drive apps have their own privacy policies. This policy does not cover them, so please read their policies.

10. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and change the effective date at the top.

11. Contact us

Questions about this policy or your information? Email admin@riseandimpact.org.